Privacy Policy
Diamond World Jewelry LTD (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, website, or interact with us in any way.
1. Information We Collect
We may collect the following types of information when you shop with us, visit our website, or contact us:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details.
- Account Information: Login details if you create an account.
- Transaction Data: Purchase history, order details, repair or custom design requests.
- Technical Data: IP address, browser type, device information, cookies, and usage patterns.
- Communications: Messages, feedback, and customer support inquiries.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer service and support.
- Personalize your shopping experience.
- Improve our website, products, and services.
- Send important updates about orders, services, or policy changes.
- With your consent, send marketing promotions and offers.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
- Service Providers: Payment processors, shipping carriers, IT providers, and trusted vendors who help us operate our business.
- Legal Compliance: Authorities, if required by law, court order, or to protect our rights.
- Business Transfers: In case of merger, acquisition, or business sale, your data may be transferred with the business.
4. Data Security
We use reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights (Canada)
As a Canadian customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us (see Section 9).
6. Cookies & Tracking Technologies
We use cookies and similar tools to improve your browsing experience, analyze website performance, and personalize content. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to review their policies.
8. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect information from children.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Diamond World Jewelry LTD
602 Sackville Dr, Lower Sackville, NS B4C 2S3, Canada
📞 +17093157313
✉️ diamondworldltdaj@gmail.com